Effective Date: Dec 27th, 2024Introduction Keystone Fitness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facilities in Craigieburn and Truganina or access our website. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We CollectWe may collect personal information about you in the following ways:

Information You Provide Directly:NameEmail addressPhone numberDate of birthAddressPayment details (for membership or service purchases)Emergency contact informationAutomatically Collected Information:IP addressBrowser typeOperating systemWebsite usage data (via cookies and analytics tools)Information From Third Parties:If you register through social media or third-party platforms, we may receive relevant data per their terms and privacy policies.

2. How We Use Your InformationWe use the information collected to:

Provide and manage your membership and related services.Communicate with you regarding your membership, bookings, or promotional offers.Improve our facilities, services, and website functionality.Ensure the safety and security of our members and premises.Comply with legal obligations.

3. Sharing Your InformationWe do not sell your personal information. However, we may share it with:

Service Providers: Third-party vendors assisting us in operations like payment processing, email communication, or analytics. Legal Authorities: If required by law or to protect the rights, property, or safety of Keystone Fitness, our members, or others. Business Transfers: In the event of a merger, sale, or reorganization of Keystone Fitness, your data may be transferred to the new entity.

4. Data RetentionWe retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once the data is no longer required, it is securely deleted or anonymized.

5. Security MeasuresWe take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee complete security.

6. Your Privacy Choices

Access and Update: You can access or update your personal information by contacting us. Marketing Preferences: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our communications.Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Third-Party WebsitesOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies for more information.

8. Children’s Privacy Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

10. Contact UsIf you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:Keystone Fitness - Craigieburn & Truganina

Email: [email protected]

Phone: 0428 334 968

Address: Craigieburn : 1 Walters Street, Craigieburn 3064

Truganina : 93/150 Palmers Road, Truganina 3029   

Thank you for trusting Keystone Fitness with your personal information. Your privacy is important to us, and we are committed to safeguarding it.